Client portal

Your robots' history, always within reach

Every job we carry out is documented in a portal that belongs to you: reports, backups, manuals, issues and contract indicators. Nothing to install and no passwords.

Request a free assessment See the sample portal →

Protected access, no passwords
Five languages
Data hosted in the EU

Pantalla de inicio del portal: estado del parque robot a robot y avance del contrato

Your fleet has a history. Usually it is written down nowhere.

Who changed which battery, when axis 4 was greased, which fault keeps coming back on the same cell. That information tends to live in the head of the technician who came, on a paper worksheet or in a lost email. When the contact person changes, it is gone. PAS Trace is where it gets written down.

What opens up, and when

The portal is not sold separately and there is no per-user fee. Part of it opens as soon as we first set foot in your plant; the rest is switched on with the maintenance contract, before the first campaign.

From the first service visit

What every client sees

One visit to your site is enough for you to have all of this.

A record for every robotModel, serial number, controller, hour counter, last service and level performed, with the full history of inspections.
Reports from every inspectionDownloadable PDF when each campaign closes, with the robot's condition, calibration measurements, consumables used and issues found.
Backups and disk imagesDirect download of each controller's backup and of the photos from every inspection, robot by robot, with the version history.
Documented issuesEvery issue with photo, priority, part required and status, plus the full list as a download.

With the maintenance contract

The full portal

Switched on before the first campaign, at no extra cost and with no user limit.

The contract plan, liveWhat will be done to each robot, in which year and why, with the planned replacements and consumables.
Campaign planningProposed dates and confirmation from the portal, order by line, assigned team and progress in real time.
Raising issuesYou raise the issue with a photo and the line affected, then follow its status, the part and the closing date.
Requesting supportBreakdown alerts and technical questions from the portal, with acknowledgement and a record of every reply.
Quote approval and sign-offCorrective quotes are approved with one click, with a record of who and when; every inspection closes with an electronic sign-off.
Hour counter and interval alertsYou log each robot's counter; with the real figure the plan recalculates and the portal warns you before an oil, belt or battery change is due.
Calibration trendsEach axis's calibration values are compared between inspections: a gradual drift can be spotted before it becomes a breakdown.
Annual reportWhat was done, what is outstanding, the year's issues and investment advice: which robots to replace by age, hours or repeat failures.
Electronic signature of reportsTechnician and client contact sign each report from the portal, time-stamped, and it is filed for audits.
Contract indicatorsIssues by line, average response time, plan compliance, corrective jobs and parts consumption per robot.
Stock in sightWhich parts are available and how they are consumed on each corrective job, with the lead time for each reference.
Technical documentationMaintenance manuals for each model, procedures, technicians' certificates and safety documentation.
Email alertsCampaign scheduled, report available, issue updated or part received: nobody has to log in to check.
Portal in five languagesPortal, report summary and annual report in Spanish, Catalan, English, French and Portuguese, each person in their own.
Unlimited usersNamed access for production, maintenance and purchasing, with no per-user cost and with a log of access and downloads.

What it looks like inside

Listado de robots con línea, modelo, controladora, número de serie y contador de horas — **Your fleet, in one table**Line, model and controller, serial number, last service and hour counter. Filter by line and search by serial number.

Listado de intervenciones con el avance robot a robot — **Every visit, robot by robot**Progress updates itself as the technician closes each robot's report. And from every visit you download the report, the program backup and the disk image.

Indicadores del contrato: cumplimiento del plan, respuesta media e incidencias — **The review meeting, already prepared**Plan compliance, average response time, open issues and the year's corrective jobs. With the annual report as a PDF and the data exportable.

Registro de accesos y descargas del portal — **Who has seen what**The log records every login and every download, from your team and from ours. And when someone from PAS opens your portal, the portal says so.

No passwords, but the door stays locked

Company passwords get shared, written down and never expire. That is why the portal does not use them. Instead, every entry is authorised at the moment it happens.

01 You enter your work email Only the addresses we register for your plant get in. An email from another company will not open your portal, and the portal says so plainly.
02 You receive a single-use link It expires after 30 minutes and works only once. If it is forwarded or leaked, it is no use to anyone else.
03 You see what your role covers Production, maintenance and purchasing do not see the same things: amounts, signatures and quote approval follow the role, not the link.

No accounts to deactivate when someone changes job, no passwords written down in a drawer, and a record of who came in and what they took. Data is hosted in the European Union.

Why a workshop that bills by the visit does not have this

You take it with you

Program backups and disk images are downloadable. If one day you decide to change supplier, your fleet is not held hostage by anyone: the same independence we apply to the brands.

The review meeting is already done

Plan compliance, response time, open issues, the year's corrective jobs and the annual report as a PDF. Without asking, and without building a spreadsheet the night before.

Traceability both ways

The log does not only say who from your team came in: it also says when we came in and what we looked at. Transparency is easier to promise than to show.

Want to see it with your own robots in it?

The portal comes with the maintenance contract, at no extra cost. Tell us what fleet you have and we will prepare an assessment and your access.

Request a free assessment